Privacy Policy

Overview

FlowNote is built with privacy in mind. We collect the minimum information needed to provide transcription, organization, and sync across your devices.

Authentication

We use third‑party identity providers (Apple and Google) for sign‑in. FlowNote does not store your password. We store only identifiers, tokens, and profile basics required to operate your account.

Information We Collect

• Account information (from Apple/Google sign‑in)
• Voice notes and transcripts you create in the app
• Optional metadata such as categories, timestamps, and reminder status
• Basic device and diagnostics to improve reliability

How We Use Information

• Transcribe and organize your notes using on‑device and cloud services
• Provide search, reminders, and cross‑device sync
• Maintain account security and prevent abuse

Data Access & Control

• We cannot read the content of your notes for any purpose unrelated to providing the service.
• Operational logs are scrubbed to avoid storing plaintext note content.
• Role‑based access controls limit who can access operational data.

AI Processing

Some features (e.g., transcription, categorization, semantic search) use AI providers such as Google, OpenAI, or Anthropic. Only the relevant content needed to perform the requested operation is shared with those providers, and only when you invoke those features. Providers process the data to return results; they are contractually restricted from using your content to train models, where supported by their policies and your configuration.

Retention

• Notes persist until you delete them or your account is removed.
• Backups and system logs have limited retention and exclude plaintext note content.

Your Choices

• Export or delete your notes from within the app (where available).
• Disable notifications at any time.
• Request account deletion via support.

Questions or requests? Contact us via the support channel listed in the app.